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2027 World Retail Congress
An international congress for global retail executives focused on Retail Technology, Artificial Intelligence, consumer behaviour and growth strategy.
The World Retail Congress is a senior industry congress for global retail CEOs, founders and executives, held in Milan and organised around retail innovation, consumer behaviour, artificial intelligence applications, digital transformation and growth strategy, helping retailers, brands and technology service partners shape business decisions and build partnerships.
Congress topics cover business models and growth, retail technology and artificial intelligence, sustainability and social responsibility, retail leadership and talent, and customer experience and loyalty. Formats include keynote talks, roundtables, workshops, research content, store visits and executive exchange.
The congress emphasises senior-level strategic discussion and peer exchange, bringing together retail leaders from different markets, categories and business models and offering cross-market perspectives, peer experience and ideas that can be applied to decisions. Participants at the previous congress came from around 50 countries, with around 800 attendees.
Area
Exhibitors
Visitors
The World Retail Congress is the premier global forum for senior retail leaders and executives. It brings together CEOs, C-suite leaders and industry innovators to share insights, strategies and best practices that shape the future of retail. The event focuses on addressing current challenges, from digital transformation and AI adoption to consumer behaviour and sustainable growth.
This event is designed for senior retail professionals, including CEOs, executives, strategists, innovators and decision-makers from global retail companies. Attendees typically represent leading brands and organisations from more than 50 countries.
Keynotes and expert panels on retail trends and future-focused strategies Workshops and breakout sessions with practical insights Flagship store tours and fringe events (where offered) Networking receptions and themed gatherings These sessions are designed to help leaders build strategies for growth and navigate industry disruption and change.
You can book your place below. Registration options for individual delegates, boardroom packages for groups, and press/media passes (subject to approval).
Retailer Delegate Pass – for retail professionals Non-Retailer Delegate Pass – for industry partners and suppliers Boardroom Packages – group access with additional benefits Press Passes – for accredited media professionals (approval required) Pricing can vary by ticket type and booking date.
Yes. Past Congress editions have included fringe events such as: Women in Retail receptions Hall of Fame dinners and special celebrations Insightful workshops and themed networking sessions These events provide additional opportunities to connect and collaborate outside the main programme.
Contact information and links (such as Contact Us and Meet the Team) are available on World Retail Congress website footer. Delegates can also connect via social channels listed on the site.
2027 World Retail Congress
An international congress for global retail executives focused on Retail Technology, Artificial Intelligence, consumer behaviour and growth strategy.
The World Retail Congress is a senior industry congress for global retail CEOs, founders and executives, held in Milan and organised around retail innovation, consumer behaviour, artificial intelligence applications, digital transformation and growth strategy, helping retailers, brands and technology service partners shape business decisions and build partnerships.
Congress topics cover business models and growth, retail technology and artificial intelligence, sustainability and social responsibility, retail leadership and talent, and customer experience and loyalty. Formats include keynote talks, roundtables, workshops, research content, store visits and executive exchange.
The congress emphasises senior-level strategic discussion and peer exchange, bringing together retail leaders from different markets, categories and business models and offering cross-market perspectives, peer experience and ideas that can be applied to decisions. Participants at the previous congress came from around 50 countries, with around 800 attendees.
Area
Exhibitors
Visitors
The World Retail Congress is the premier global forum for senior retail leaders and executives. It brings together CEOs, C-suite leaders and industry innovators to share insights, strategies and best practices that shape the future of retail. The event focuses on addressing current challenges, from digital transformation and AI adoption to consumer behaviour and sustainable growth.
This event is designed for senior retail professionals, including CEOs, executives, strategists, innovators and decision-makers from global retail companies. Attendees typically represent leading brands and organisations from more than 50 countries.
Keynotes and expert panels on retail trends and future-focused strategies Workshops and breakout sessions with practical insights Flagship store tours and fringe events (where offered) Networking receptions and themed gatherings These sessions are designed to help leaders build strategies for growth and navigate industry disruption and change.
You can book your place below. Registration options for individual delegates, boardroom packages for groups, and press/media passes (subject to approval).
Retailer Delegate Pass – for retail professionals Non-Retailer Delegate Pass – for industry partners and suppliers Boardroom Packages – group access with additional benefits Press Passes – for accredited media professionals (approval required) Pricing can vary by ticket type and booking date.
Yes. Past Congress editions have included fringe events such as: Women in Retail receptions Hall of Fame dinners and special celebrations Insightful workshops and themed networking sessions These events provide additional opportunities to connect and collaborate outside the main programme.
Contact information and links (such as Contact Us and Meet the Team) are available on World Retail Congress website footer. Delegates can also connect via social channels listed on the site.
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